We know better than anyone that trust must be earned. We have years of experience and expertise with large fleets of vehicles and machinery. The fact that we are not a one-hit wonder is evident from the more than 20 years that we have been active, a period in which Traxgo has grown into the reference for the roll-out of track-and-trace applications for large fleets. Customer friendliness and service are the spearheads of our approach.
Our working method in 3 clear steps
1. Analysis and development
During an exploratory conversation, we listen attentively to your needs. We then offer you a suitable solution: standard if possible, customization where necessary. We list the pros and cons of the various options and go over them with you, so that we can make a well-considered and well-founded choice together. For the hardware, we have a direct line to our manufacturer(s) and we develop the software completely "in-house": for customization, we can in other words call on our own programmers, which of course has a considerable impact on the speed at which developments can be realized.
2. Fast installation according to schedule
We also pride ourselves on being able to switch very quickly for the installation of the devices in your vehicles, machines or other assets. We can do this because, unlike other players on the market, we have our own team of service technicians and are therefore not dependent on third parties: we determine our own planning and priorities, which allows us to ensure that the roll-out of track-and-trace in your machine or vehicle fleet runs smoothly.
3. Smooth start-up and service
At the start-up, we will of course provide the necessary training sessions for your internal employees, so that they can start using their new platform with sufficient knowledge. But even after the introduction period, we will not leave them to their fate, your team can always continue to count on solid support from our customer care department.
Why companies with large fleets choose Traxgo
- We provide a specific contact person for each phase of the process, from analysis to effective start-up. You always have a clear point of contact, a permanent confidant who supports you with professional advice and knowledge. No unnecessary phone calls back and forth with different services, because he or she ensures that everything runs smoothly for you within our organization. With interim updates, we also regularly inform you about the progress of your project, so that you are always aware of the current status.
- The various certifications we have obtained confirm our professional approach. For example, we can provide an ISO 9001 certificate for quality assurance and an internationally recognized ISO 27001 certificate for information security, and an external and independent DPO permanently monitors that we continue to meet the strict GDPR requirements.
- The fact that our track-and-trace solutions and "hands-on" approach are rock solid was also noticed beyond our national borders, which is why we have been part of AddSecure, a leading European supplier of secure IoT connectivity and end-to-end solutions, since the end of 2023.
With our structured approach, we have been a guarantee for successful integration of track and trace for large fleets for many years. Our many customer cases speak for themselves, feel free to contact us for some references within your sector.
